The 'manager' basically blamed management and said their portions were always like that (lie!) Sadly the chicken skewer consisted of three very small piece and the chips that arrived were the ends of the bag. The food was generally well received in our visiting party though I thought my Ribeye steak was a poor tasteless cut of meat. The salad from the lunch menu was tiny! We booked for 5:45pm and we were sat in the waiting area waiting for our table to be ready with our...drinks. Claim your business to immediately update business information, respond to reviews, and more! Retreat Grill, Bar and Restaurant, Bolton: See 823 unbiased reviews of Retreat Grill, Bar and Restaurant, rated 4 of 5 on Tripadvisor and ranked #57 of 555 restaurants in Bolton. Gefällt 13.658 Mal. All info on Retreat in Bolton - Call to book a table.
With a choice for it to be served pink, or cooked through. We had to ask for a dessert menu and it was never brought. The Victoria Inn or The Cherry Tree instead. The mezze was served with ciabatta instead of flatbread and we weren’t even informed until it was again banged down on the table. We waited ages for a member of staff coming to us each time they were just not visible. ladin, lingua ladina . Overall, the experience was awful, like I say, we used to visit quite often but won't now. Glad you enjoyed your visit! We have got to say what a fantastic atmosphere and the staff were very prompt, professional and lovely. Served with thick seasoned chips & salad, Marinated chicken breast, peppers, courgettes and cherry tomatoes, and char grilled. We had to sit outside which...is fair enough, we were told it was cosy, it wasn't. We finally got seated at 7pm and no surprise was the group of lads who walked in later than us were laughing and joking with the manager so they were clearly friends and that’s why they were prioritised which was so out of order. Or book now at one of our other 586 great restaurants in Bolton. About half an hour after we were waiting I noticed a group of lads turn up and sit in the waiting area who were probably there for about 5 minutes until they were seated. We finally got seated at 7pm and no surprise was the group of lads who walked in later than us were laughing and joking with the manager so they were clearly friends and that’s why they were prioritised which was so out of order. We have been here year upon year for my friend's bday, this year, we were so disappointed. We where not let down, lovely food service lovely atmosphere. However, we were then completely ignored by the staff.
Sent this back and another was brought pretty much immediately, no problems again. However, as we were paying the waitress came out from inside where she had clearly been spoken to about our complaint, she glared at us with such venom as she stormed past our table and back to her friends at the bar where she was very obviously telling them about it as 2 or 3 members of staff were then all looking over at us and laughing with the waitress. Overall, the experience was awful, like I say, we used to visit quite often but won't now. Speisekarte, Fotos und Ortsinformation für Retreat Bolton in Bolton, , Greater Manchester erhalten. I don’t think we will return in a hurry simply due to the reduced portions and the principle of it.More, Hi, We haven't reduced any of our portion sizes to match any particular promotion, they are exactly the same as they were previously. could you send me a full menu with prices, Hotels near Bolton Library and Museum Services, Hotels near (MAN) Manchester Intl Airport, Hotels near (LPL) Liverpool John Lennon Airport, Restaurants near Retreat Grill, Bar and Restaurant, Restaurants for Special Occasions in Bolton, Restaurants with Outdoor Seating in Bolton. We’ve never had a problem before but yesterday we were really disappointed. View the menu, check prices, find on the map, see photos and ratings. place down is the service. I thought this was strange considering we booked for 5:45pm and it was coming up to 6:30pm and we hadn’t even been taken to our table yet they were being seated straight away when they had turned up significantly later than us. Get quick answers from Retreat Grill, Bar and Restaurant staff and past visitors. We wanted to leave and asked if we could just pay for our drinks and they said no. We've spoken to not just your waitress but all the team to stamp any hint of poor service and...More, Visited the Retreat for the first time to celebrate our Wedding Anniversary, the whole experience from when we arrived to when we left was highly professional.
We're sorry you weren't satisfied with the managers apology and the discounted bill on the night to come to Trip Advisor and review us.